How to reach us

Contact Us

The best way to contact us is via email. It is our policy to respond to all emails within 24 hours during weekdays.

For anything to do with your order, please contact our order department:

To provide feedback on any aspect of DrRoots' website, business or operations, please contact:

If you wish to contact the Dr Roots' management, Michael Williamson please use:

If you have a complaint to make please email: .

Your complaint will receive our urgent attention and we will always acknowledge your complaint within a maximum of 24 hours during weekdays. We will treat your complaint fairly and confidentially. You will be kept informed of what actions we are taking to remedy the complaint and how we intend to improve our services in the future.

Our full address and contact details are:

    Beauty Artists International Ltd
    PO Box 551
    Amersham
    HP6 9ED

    Telephone Order Line:
    0845 838 5440 (9am-5.30pm, Mon-Fri)

    Fax Order Line:
    0845 838 5441

    Customer Services/Enquiries:
    08707 66 91 62 (9am-5.30pm, Mon-Fri)

    Customer Service Fax:
    08707 62 62 32